services Beyond Bookings
Dedicated support team
For any questions about our platform, contact our support desk directly through the app to connect with our development team.
Optional malpractice coverage, at cost.
Malpractice coverage available as an optional add-on, at cost.
Credentialing assistance
We’ll facilitate the transfer of any documents you’ve uploaded to your profile that are required by the hospital for credentialing.
All
Physicians
Facilities
How does Moonlight verify physicians during the sign-up process?
We prioritize security and professionalism. When physicians sign up, we verify their credentials through their uploaded documents and profile details. These documents are securely stored in their accounts and only shared with clients upon booking an assignment.
Can residents list on Moonlight?
Yes. Residents can sign up as long as they note in their profile that they're still in residency. Each hospital decides whether its policies allow residents to work.
Is there a minimum commitment required to join Moonlight?
No, there’s no minimum commitment to be part of Moonlight. Physicians and hospitals have the flexibility to book assignments on their own terms, whether it’s one shift or a recurring arrangement.
What are the financial benefits for my facility by using Moonlight?
By using Moonlight, facilities avoid the high costs typically associated with recruitment agencies. Our transparent pricing structure includes a 10% booking fee on top of the physician’s daily rate, charged to the hospital. This helps facilities save on administrative overhead and offers them access to a broader talent pool.
How does Moonlight streamline the credentialing process for both parties?
While Moonlight doesn’t handle credentialing directly, we simplify the process by securely storing physicians' documents in their profiles. These are easily transferred to hospitals upon booking, enabling both parties to handle credentialing efficiently.
What should I know about malpractice insurance and tail coverage?
Moonlight offers malpractice coverage for booked assignments as an optional add-on, at cost.
How are travel costs handled?
Physicians are responsible for including their travel costs and any onboarding fees in their daily rate. This ensures everything is accounted for upfront, providing clarity and simplicity for both the physician and the hospital when booking an assignment.
How does Moonlight assist with obtaining new licenses?
Moonlight doesn’t directly assist with licensing, but we do allow hospitals and physicians to connect regardless of licensing status. If a physician doesn’t hold a required license, the two parties can discuss and arrange how to obtain it together.
Will I receive automated email notifications?
Yes, you’ll receive automated emails to keep you informed about important updates, such as assignment bookings, messages, and profile activity. This ensures you never miss key information.
Can hospitals contact me if I don’t hold certain licenses?
Yes, hospitals can reach out even if you don’t have all the required licenses. Moonlight provides a barrier-free platform, leaving it up to the hospital and physician to coordinate how to address licensing needs.
How can physicians set their own rates through Moonlight?
Physicians have full control over their rates. You can set your daily rate in your profile, and clients cannot offer less than your set amount. Rates can be negotiated directly with hospitals through the platform’s messenger if desired.
What is Moonlight’s business model?
Moonlight operates as a work marketplace for physicians and hospitals. We charge a 10% booking fee on top of the physician’s daily rate, billed directly to the hospital. There are no recruiters—just a straightforward, transparent system that gives both parties control and flexibility.
How is Moonlight different from traditional recruiting agencies?
Unlike recruiting agencies, Moonlight removes middlemen from the hiring process. Physicians and hospitals connect directly through our platform, empowering them to negotiate and manage assignments independently. This approach saves time, reduces costs, and provides greater transparency for all parties involved.